{"id":5005,"date":"2022-10-31T16:05:33","date_gmt":"2022-10-31T22:05:33","guid":{"rendered":"https:\/\/protexa.mx\/?page_id=5005"},"modified":"2022-11-03T17:54:52","modified_gmt":"2022-11-03T23:54:52","slug":"transparency-ethics-and-compliance","status":"publish","type":"page","link":"https:\/\/protexa.mx\/en\/transparency-ethics-and-compliance\/","title":{"rendered":"Transparency, ethics and compliance"},"content":{"rendered":"\n<div class=\"row-full-hero wrapper bloque-editor hero-protexa hero-block_01dfd3b55fe5bbfc5391d06be5fa44a0\" id=\"full-width-page-wrapper\">\n\n    <div class=\"vimeo-wrapper\">\n       <div class=\"fondoVideo\"><\/div>\n\n                    <div class=\"imagenHero lazyload\" data-bgset=\"https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/etica.jpg 200w, https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/etica.jpg, https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/etica.jpg 400w\" data-sizes=\"auto\" style=\"background-image:url(https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/etica.jpg)\"><\/div>\n            <\/div>\n\n    <div class=\"container h-100\" id=\"content\">\n        <div class=\"row h-100\">\n          \n            <div class=\"col-md-6 my-auto\">\n               \n                <h1>Transparency, ethics and compliance<\/h1>\n    \n               \n            <\/div>\n            <div class=\"col-md-6 my-auto\">\n                            <\/div>\n        <\/div>\n    <\/div>\n\n<\/div>\n    <div class=\"container\">\n    <div class=\"row\">\n    <div class=\"col-sm-12\">\n            <div class=\"breadcrumbs-protexa my-3\"> <span><span><a href=\"https:\/\/protexa.mx\/\">Inicio<\/a><\/span><\/span><\/div>\n            <\/div>\n    <\/div>\n<\/div>\n\n<style>\n    .colorHero {\n        position: absolute;\n        width: 100%;\n        min-height: 100%;\n        top: 0;\n        left: 0;\n        z-index: 9;\n    }\n<\/style>\n\n\n<div class=\"row-full bloque-historia bloque-editor\"  id=\"full-width-page-wrapper acerca-block_2eaa77ba0c756cfdf2000a30608d7376\" data-sizes=\"auto\" data-aos=\"fade-in\" data-aos-duration=\"1000\" data-aos-offset=\"300\">\n    <div class=\"fondo_servicios fondos  lazyload \" data-bgset=\" 200w, ,  400w\" data-aos=\"fade-right\" data-aos-duration=\"2000\" data-aos-offset=\"350\">\n    <\/div>\n    <div class=\"container h-100\" id=\"content\">\n        <div class=\"row h-100\">\n            <div class=\"col-md-12 h-100 position-relative\">\n                <div class=\" \">\n                    <p>Protexa&#8217;s board appointed a corporate government that is responsible for establishing the foundations of the standards and rules of conduct, including the Corporate Governance manual and our Code of Ethics and Corporate Conduct, which is the basis of our general or corporate policies. In addition, other efforts have been made to reinforce work in this area, just as the employee manual and some certifications that our companies have on environmental issues and conflict of interest, also we have been reinforcing our special lines for reporting improper acts with strong protection of informants.<\/p>\n                                    <\/div>\n            <\/div>\n            <div class=\"col-md-4 my-auto\">\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<style>\n    .bloque-historia {\n        position: relative;\n       \n       \n    }\n\n    .bloque-historia .fondo_servicios {\n        position: absolute;\n        width: 100%;\n        background-color: #ffffff;\n        height: 100%;\n        top: 0;\n    }\n\n    @media only screen and (max-width: 768px) {\n        h2 {\n            font-size: 1.6em !important;\n\n        }\n    }\n<\/style>\n\n\n    <div id=\"bloque_elementos\" class=\"bloques-protexa mb-0\">\n\n        <div class=\"container h-100\">\n\n            <div class=\"row h-100\">\n                                    <div class=\"col-lg-4 col-md-6 mb-4 h-100\">\n                        <div class=\"img-elemento\" style=\"background:url(https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/e-learning.jpg)\">\n                                <div class=\"opacidad\"><\/div>\n                                <div class=\"meta-texto  \">\n                                   <div class=\"my-auto\"> <h5 style=\"text-align: center;\">E-learning training<\/h5>\n<p style=\"text-align: center;\">It has the objective of reinforcing knowledge of our policies and compliance with the Code of Ethics and Corporate Conduct, internally and with our business partners, customers and suppliers.<\/p>\n<\/div>\n                                <\/div>\n                        <\/div>\n                      \n                    <\/div>\n\n\n                                    <div class=\"col-lg-4 col-md-6 mb-4 h-100\">\n                        <div class=\"img-elemento\" style=\"background:url(https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/Cultura-de-prevencio\u0301n-1.png)\">\n                                <div class=\"opacidad\"><\/div>\n                                <div class=\"meta-texto  \">\n                                   <div class=\"my-auto\"> <h5 style=\"text-align: center;\">Advisory and consultancy<\/h5>\n<p style=\"text-align: center;\">Topics such as ethical and legal conduct and the integrity of the organization are addressed with internal courses to improve knowledge in areas like conduct, ethics and anti-corruption.<\/p>\n<\/div>\n                                <\/div>\n                        <\/div>\n                      \n                    <\/div>\n\n\n                                    <div class=\"col-lg-4 col-md-6 mb-4 h-100\">\n                        <div class=\"img-elemento\" style=\"background:url(https:\/\/protexa.mx\/wp-content\/uploads\/2022\/10\/complaint.png)\">\n                                <div class=\"opacidad\"><\/div>\n                                <div class=\"meta-texto  \">\n                                   <div class=\"my-auto\"> <h5 style=\"text-align: center;\">Complaint mechanisms<\/h5>\n<p style=\"text-align: center;\">Report by phone (800 1125 200), by WhatsApp (811 917 9005), by email (protexa@letica.email), online complaint and follow-up (letica.mx\/grupoprotexa).<\/p>\n<\/div>\n                                <\/div>\n                        <\/div>\n                      \n                    <\/div>\n\n\n                            <\/div>\n        <\/div>\n\n\n    <\/div>\n\n\n\n\n<div class=\"wrapper bloque-datos bloque-editor bloques-protexa datos-block_51ffc41826bb86945cbb06ad25514245\" id=\"full-width-page-wrapper \">\n\n    <div class=\"container h-100\" id=\"content\">\n        <div class=\"mb-5\">\n                    <\/div>\n        <div class=\"row \">\n\n            <div class=\"col-lg-9 col-md-12 \" data-aos=\"fade-in\" data-aos-duration=\"1000\" data-aos-offset=\"400\">\n                <div class=\"row b-datos\">\n                    <div class=\"col-sm-6 cuadro_cantidad cuadroIzquierdo\">\n                        <div class=\"row mb-4\">\n                            <div class=\"cantidad_uno col-sm-12\">\n                                <h3><span>2020<\/span> <\/h3>\n                                <h6>In that year, Letica, our complaint system, was implemented.<\/h6>\n                            <\/div>\n                        <\/div>\n                        <div class=\"row \">\n                            <div class=\"col-sm-12 cantidad_dos\">\n                                <h3><span>134<\/span><\/h3>\n                                <h6>Complaints received in 2021.<\/h6>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                    <div class=\"col-sm-6 cuadro_cantidad cuadroDerecho\">\n                        <div class=\"row h-100\">\n                            <div class=\"col-sm-12 cantidad_tres my-auto text-center\">\n                                <h3><span>100<\/span>%<\/h3>\n                                <h6>Complaints are investigated by independent investigators.<\/h6>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n            <div class=\"col-md-3 \">\n\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script type=\"text\/javascript\">\n    (function($) {\n  $(document).ready(function() {\n    function numberWithCommas(number) {\n      var parts = number.toString().split(\".\");\n      parts[0] = parts[0].replace(\/\\B(?=(\\d{3})+(?!\\d))\/g, \",\");\n      return parts.join(\".\");\n    }\n\n    var valor = 0;\n\n    var $blockDatos = $('.' + 'datos-block_51ffc41826bb86945cbb06ad25514245');\n    var $cantidadUno = $blockDatos.find(\".cantidad_uno span\");\n    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